Discovery & requirements
I turn user needs into requirements a delivery team can work from.
UX research · stakeholder workshops
- user research
- requirements
- delivery review
the problem
People describe the same service from different perspectives. The design needs a clear account of what each person is trying to do.
approach
- I use research and workshops to understand needs, constraints and competing priorities.
- I turn findings into user journeys, content needs and requirements that people can discuss together.
- I review delivery against agreed requirements and explain where a design needs another pass.
$ tail -n1 field.log
- Good discovery gives a team a shared question to answer. I try to make that question precise before proposing a solution.